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Increasing Access for Victims

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The Retreat Adds Chat Function to Website

The Retreat staff is now available by chat to offer information and support to those who have been impacted by abuse and sexual assault.

Reaching out for help can be intimidating, especially if you’ve never spoken to anyone about the abuse before. Sometimes it’s hard to describe how you’re feeling out loud. If you’re ready to seek help but don’t feel comfortable talking with an advocate on the phone, or if it’s not safe for you to call, now there’s another option. When you click on Live Chat icon at, you will begin a one-on-one chat session with a Retreat staff member trained in supporting those who have experienced domestic abuse or sexual assault. They can help you explore your options, provide information and referrals, and connect you to other Retreat programs.

The Retreat’s live chat service (IM-style) is a safe, private way to connect with a trained hotline responder. You get the same one-on-one, real-time, confidential information from a trained advocate as you do if you contact The Retreat’s hotline (631-329-2200).

Our chat service is:

  • A confidential, one-on-one chat session with a Hotline advocate
  • NOT a public chat room
  • NOT a text that will remain on your phone, it is a person to person chat hosted on the internet
  • Available by clicking on the “Chat” button found on each page of our website — you do NOT have to download anything to use it

Every day we speak with survivors, friends, family, coworkers, those who identify as abusive and others affected by domestic violence and abuse. Anyone seeking help or questioning something going on in their relationship is welcome to chat.

How to Chat

Before beginning a chat, be sure that the computer, tablet, or phone that you are using is not being tracked or monitored. If you believe this may be happening, it is safer for you to call our hotline number 631-329-2200 which is open 24 hours a day.

If safe, simply click on the link and wait for a hotline responder. Type in any questions.

Our chat is only available during limited times. If no one is currently available and it is safe for you to do so, call our 24-hour hotline number 631-329-2200 to speak to someone immediately.

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